POST api/Save/UpdateDispo

Request Information

URI Parameters

None.

Body Parameters

Name	Type	Additional information
SaveType	integer	None.
ContactReasons	string	None.
ContactSubReason	string	None.
CallerTypes	string	None.
IssuePriority	string	None.
CallInitiationTime	date	None.
CallACWStartTime	date	None.
CallEndTime	date	None.
CallStartTime	date	None.
IsTransferred	string	None.
ContactType	string	None.
Notes	string	None.
ResolNotes	string	None.
CallServiceId	string	None.
CallStatus	boolean	None.
TicketId	string	None.
MemberID	string	None.
ContactId	string	None.
CustomerNumber	string	None.
AgentName	string	None.
ContactStatus	string	None.
OGContactId	string	None.
CallerId	integer	None.
FCR	boolean	None.
FCRReason	string	None.
QueueName	string	None.
IsAcceptedRecording	boolean	None.
QueueTime	date	None.
CallType	string	None.
UserID	integer	None.
IsCMSNumber	boolean	None.
IsRepeatedNumber	boolean	None.
isbussinesshours	boolean	None.
CallerName	string	None.
StopShare	boolean	None.

Request Formats

application/json, text/json

Sample:

{
  "SaveType": 1,
  "ContactReasons": "sample string 2",
  "ContactSubReason": "sample string 3",
  "CallerTypes": "sample string 4",
  "IssuePriority": "sample string 5",
  "CallInitiationTime": "2026-05-12T20:46:33.4246284+00:00",
  "CallACWStartTime": "2026-05-12T20:46:33.4246284+00:00",
  "CallEndTime": "2026-05-12T20:46:33.4246284+00:00",
  "CallStartTime": "2026-05-12T20:46:33.4246284+00:00",
  "IsTransferred": "sample string 10",
  "ContactType": "sample string 11",
  "Notes": "sample string 12",
  "ResolNotes": "sample string 13",
  "CallServiceId": "sample string 14",
  "CallStatus": true,
  "TicketId": "sample string 16",
  "MemberID": "sample string 17",
  "ContactId": "sample string 18",
  "CustomerNumber": "sample string 19",
  "AgentName": "sample string 20",
  "ContactStatus": "sample string 21",
  "OGContactId": "sample string 22",
  "CallerId": 23,
  "FCR": true,
  "FCRReason": "sample string 25",
  "QueueName": "sample string 26",
  "IsAcceptedRecording": true,
  "QueueTime": "2026-05-12T20:46:33.4246284+00:00",
  "CallType": "sample string 29",
  "UserID": 30,
  "IsCMSNumber": true,
  "IsRepeatedNumber": true,
  "isbussinesshours": true,
  "CallerName": "sample string 34",
  "StopShare": true
}

application/xml, text/xml

Sample:

<CustomerServiceViewModel xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/dispoapi.Models">
  <AgentName>sample string 20</AgentName>
  <CallACWStartTime>2026-05-12T20:46:33.4246284+00:00</CallACWStartTime>
  <CallEndTime>2026-05-12T20:46:33.4246284+00:00</CallEndTime>
  <CallInitiationTime>2026-05-12T20:46:33.4246284+00:00</CallInitiationTime>
  <CallServiceId>sample string 14</CallServiceId>
  <CallStartTime>2026-05-12T20:46:33.4246284+00:00</CallStartTime>
  <CallStatus>true</CallStatus>
  <CallType>sample string 29</CallType>
  <CallerId>23</CallerId>
  <CallerName>sample string 34</CallerName>
  <CallerTypes>sample string 4</CallerTypes>
  <ContactId>sample string 18</ContactId>
  <ContactReasons>sample string 2</ContactReasons>
  <ContactStatus>sample string 21</ContactStatus>
  <ContactSubReason>sample string 3</ContactSubReason>
  <ContactType>sample string 11</ContactType>
  <CustomerNumber>sample string 19</CustomerNumber>
  <FCR>true</FCR>
  <FCRReason>sample string 25</FCRReason>
  <IsAcceptedRecording>true</IsAcceptedRecording>
  <IsCMSNumber>true</IsCMSNumber>
  <IsRepeatedNumber>true</IsRepeatedNumber>
  <IsTransferred>sample string 10</IsTransferred>
  <IssuePriority>sample string 5</IssuePriority>
  <MemberID>sample string 17</MemberID>
  <Notes>sample string 12</Notes>
  <OGContactId>sample string 22</OGContactId>
  <QueueName>sample string 26</QueueName>
  <QueueTime>2026-05-12T20:46:33.4246284+00:00</QueueTime>
  <ResolNotes>sample string 13</ResolNotes>
  <SaveType>1</SaveType>
  <StopShare>true</StopShare>
  <TicketId>sample string 16</TicketId>
  <UserID>30</UserID>
  <isbussinesshours>true</isbussinesshours>
</CustomerServiceViewModel>

application/x-www-form-urlencoded

Sample:

Sample not available.

Response Information

Resource Description

IHttpActionResult

None.

Response Formats

application/json, text/json, application/xml, text/xml

Sample:

Sample not available.